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Using LoyaltyLoop
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Recent Articles
How do I enable my CoreBridge EVO Integration?
How do I enable my CoreBridge EVO Integration? Click here if you're running CoreBridge versions prior to 3.0. Otherwise, continue following this guide. The process is very simple, and will take you only a couple of minutes. It involves installing the ...DocketManager Integration (Zapier)
Automate LoyaltyLoop Feedback and Reviews when using DocketManager If you run your business on DocketManager MIS you can easily automate your customer feedback and review process. This automation is handled using DocketManager's Zapier integration to ...Cyrious Control - Automated Email Report Install Guide
The steps below will walk you through adding a Cyrious Control automated and emailed report to your Quick Reports group. When you perform your Monthly Close Out the LoyaltyLoop information will be automatically emailed to LoyaltyLoop. Requirements 1. ...Understanding Cross Filtering for Multi-Survey and Multi-Location Accounts
Understanding Cross Filtering in LoyaltyLoop LoyaltyLoop allows accounts to run multiple survey campaigns simultaneously to capture feedback at different stages of the customer journey. Cross filtering gives you broader control over contact frequency ...How to Retrieve Your Customer's Survey Links
When LoyaltyLoop sends a survey invitation, each end customer receives a uniquely encoded survey link tied directly to their profile for that specific invitation. Unlike generic "catch-all" links, these unique survey links allow you to track exactly ...
Popular Articles
Deleting or changing a respondent's survey, or fixing a mistake
How to change a customer's survey response? From time to time a customer may accidentally answer incorrectly to your survey, intending one thing, but picking the opposite choice. Only the customer can change his or her choices. Any customer who ...How to launch follow-up email campaigns
You can generate Follow-Up Campaigns in response to your customer survey feedback. Email campaigns can be generated to simply say "Thank You", follow-up with customers who have expressed interest in buying more from you, ask a group of customers to ...How do I suspend or cancel my service?
To suspend or cancel your LoyaltyLoop service, simply email us at support@loyaltyloop.com, or call us at 888-552-LOOP (5667) option 3. There are 2 ways to stop your service: (1) Voluntary Suspend If you need to take a break but plan to continue using ...How do I preview my survey?
To view your survey, click on your username, then Settings. Then, click Survey Preview. Click the choices in your NPS question to show the survey logic and follow-on questions. Periodically review your survey. When you notice changes you would like ...How to Opt-Out a Customer from my Surveys