Reviews
Why Aren't All My Survey Responses Becoming Google Reviews?
We know that one of your primary goals with LoyaltyLoop is to generate more positive Google reviews for your business. It's a great way to build your online reputation. You may have noticed, however, that even when you receive a glowing survey ...
Review Site Alternator
Review Site Alternator Do you have multiple Google Profiles for your business? It is critical that you encourage and develop reviews for all of them. Typically, a Google Profile is associated with a physical location or territory. But you might also ...
Did you know you can run Google review campaigns on demand?
A standard feature of LoyaltyLoop Promoter plan is the process of automatically engaging customers to post reviews on Google when they give feedback. But did you know you can run a Google Review campaign to your survey respondents at any time you ...
Where have my Google reviews gone?
Google Reviews are a crucial part of your online reputation and can significantly influence potential customers. It's frustrating when they disappear, but understanding the common reasons can help you troubleshoot and potentially recover them. Here's ...
Requesting Google removes an inappropriate review
If someone posts an inappropriate review on your Google Profile, you can request Google remove it. Here is the Google support page explaining How to remove reviews from your Business Profile on Google. Here's what we suggest: 1. Visit the above page ...
Get Alerted when a Customer Posts a Google Review
You can now set LoyaltyLoop to send you, and anyone on your team, and email notification when your customers post new Google Reviews about your business! To set up this Alert, click your username from the upper right corner, then Settings. Choose ...
Connect your Google Business Profile to LoyaltyLoop
Connect your Google Business Profile to LoyaltyLoop (Promoter plan) to monitor your Google review progress, and easily reply to your customers on Google to show them (and the world) how much you appreciate them. Step 1: Identify your correct Google ...
Can my customer post another Google review when they’ve already left me one?
The short answer is no. Sites that collect reviews rely on collecting a consensus of many individual reviewers, and not a simple quantity of reviews. If someone was so motivated, they could post an unlimited number of one-star reviews that could sink ...
How to reply to your Google reviews
Remember to reply to Google reviews to show your customers you're paying attention, and appreciate their review. You can reply to Google reviews from inside LoyaltyLoop, and LoyaltyLoop will automatically post your reply on Google for you. In ...
Get notified by Google when Google reviews are posted
In addition to having LoyaltyLoop's New Review Notification email, you can also set your Google Business Profile to notify you immediately when a customer posts a review to your Business Profile. Google reviews are public, and it is a good practice ...
What is the difference between testimonials and reviews?
LoyaltyLoop Promoter plan helps you market your business by automatically encouraging customers to give you both Testimonials and Reviews. But what's the difference between them? Testimonials (aka 1st party reviews) A Testimonial, also referred to ...
How to get more Google reviews
Encouraging customers to post Google reviews is both an art and a science. While LoyaltyLoop Promoter plan will automatically encourage your surveyed customers to post their Google review, here are a few other tactics and suggestions that may help ...