Commonly Overlooked Features (Promoter plan) - PDF
This handy document provides a summary of commonly overlooked features in LoyaltyLoop Promoter plan.
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Understanding Passive responses to the Net Promoter Score question
The NPS metric, like all standardized metrics, is calculated using a specific formula (NPS = %Promoters - %Detractors). You can see the formula by clicking here. This formula was developed after years of research by Bain & Company and Fred Reichheld, ...
LoyaltyLoop Live Training Classes
Need a refresher on LoyaltyLoop features and functionality? Trying to learn something specific? Looking to increase your knowledge on measuring your customer’s experience or anything related to your LoyaltyLoop service. While you can always book a ...
Save Your Reports in Feedback by Filter
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View feedback and CX metrics grouped by Account
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Reorganize Accounts by Launch Data Tag
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