How to get your launch data into LoyaltyLoop

How do I get my launch data into LoyaltyLoop?

There are 4 methods you can use to deliver your survey launch data to LoyaltyLoop:

  1. Automatically uploaded via one of our integrations (API or Zapier)
  2. Upload it on the Launch Pad (found on your Launches page)
  3. Emailed to us using your location's unique Launch File Email Address
  4. Manually entering your customer data utilizing Request Now feature.


    • Related Articles

    • LoyaltyLoop Business Rules Explained

      One of the unique qualities of LoyaltyLoop is the option to set “Business Rules” that tune your customer surveys to your specific business, ensuring the correct customers are engaged for feedback at the right time. Once configured, these rules become ...

    • How do I email launch files to LoyaltyLoop?

      You can email your launch files to us by sending them to your location's unique Launch File Email Address.  To get your location's Launch File Email Address, click your username and then Settings. Under the Data Management section of your Location, ...

    • What contacts are included in my final survey launch list?

      When we receive your contacts to survey, regardless if you send your data in a sheet or via our API, you do not need to pre-filter the data.  You should simply set a consistent date rate (e.g. last 7 days), and send the raw output data.  LoyaltyLoop ...

    • LoyaltyLoop Survey Launch Schedule

      To ensure high response rates, LoyaltyLoop surveys launch Monday through Friday, excluding US Federal and company holidays, as per below: 2025 Company-Observed Holidays (Suspended Survey Launches) Day Holiday Wed, Jan 1 New Years Day Mon, Jan 20 ...

    • Reorganize Accounts by Launch Data Tag

      This feature is available exclusively to LoyaltyLoop Premier plan users. By default, LoyaltyLoop automatically organizes your customer contacts into Accounts based on their email domain. Premier users now have the flexibility to edit this rule and ...