LoyaltyLoop - How to View Follow-Up Campaign Activity

How to View Follow-Up Campaign Activity

To see how your follow-up email campaigns have performed, go to your Launches tab (1), then click Campaign History (2) from the top menu.   Here you can see all the results of your campaigns, including survey campaigns, and any custom follow-up campaigns you may run.  The columns provide the summary stats regarding the number of emails sent, as well as the number of campaign emails opened (3).  By clicking on the name of your campaign, you can view the contacts who were sent your campaign.   



After viewing your campaign recipients, click the link to Return to Campaign History.

    • Related Articles

    • How to launch follow-up email campaigns

      You can generate Follow-Up Campaigns in response to your customer survey feedback. Email campaigns can be generated to simply say "Thank You", follow-up with customers who have expressed interest in buying more from you, ask a group of customers to ...
    • How to view leads and referrals

      The Opportunities page allows you to view customers who have expressed interest in buying more from you (Leads), and suggested someone else with whom you should be doing business (Referrals).  LoyaltyLoop Promoter plan automatically cross-sells your ...
    • Get notified by Google when Google reviews are posted

      In addition to having LoyaltyLoop's New Review Notification email, you can also set your Google Business Profile to notify you immediately when a customer posts a review to your Business Profile. Google reviews are public, and it is a good practice ...
    • How to get more Google reviews

      Encouraging customers to post Google reviews is both an art and a science.  While LoyaltyLoop Promoter plan will automatically encourage your surveyed customers to post their Google review, here are a few other tactics and suggestions that may help ...
    • Did you know you can run Google review campaigns on demand?

      A standard feature of LoyaltyLoop Promoter plan is the process of automatically engaging customers to post reviews on Google when they give feedback. But did you know you can run a Google Review campaign to your survey respondents at any time you ...