Corebridge - API Integration Guide

Corebridge - API Integration Guide

Corebridge and LoyaltyLoop have integrated their software to make it even easier for you to use our services.  The integration will enable Corebridge users to automatically generate the data needed for LoyaltyLoop to drive your 5-Star customer reviews, customer testimonials, sales leads and referrals, and overall timely feedback after jobs are completed. Activating the integration will send us any contacts from completed transactions after the integration was enabled. If you are new to LoyaltyLoop and wish to send surveys to customers who have completed transaction before the integration was enabled, please follow this guide to learn how to generate a manual report. 

Please follow the steps below to activate the integration:

STEP 1:  Log into Corebridge.  Enter your username and password, then click Login.

STEP 2:  Click on “Sales Module” and scroll down to click on “Management” 

STEP 3:  On the Management Module screen click “Global Settings” 

 

STEP 4:  Click on “Services”

 

STEP 5:  Find LoyaltyLoop, then click on “Enter Integration Settings”.  

 

STEP 6:  If you do not know already have your Survey ID and API key, contact our support team at Support@LoyaltyLoop.com to get this information.

STEP 7 (FINAL STEP):  Enter the Survey ID and API key, select “Daily” for “Report Frequency”, and click “Save Settings”.   LoyaltyLoop will combine daily reports and send email requests for feedback (aka “launch” the survey) for the combined lists based on the frequency of your service (which is daily by default).  Please contact your regional manager, brand specialist, or Support@LoyaltyLoop.com to change your launch frequency or learn more about these options and pricing.