Can you audit my service?
Your team at LoyaltyLoop is always working behind the scenes to make your surveys and service as effective as possible. If you would like our team to review your entire service to ensure it is up-to-date, and utilizing our current standards and best practices, simply drop our Support Team and email or give us a call. There is no charge for us to audit your surveys and service. After our audit, we will provide you with any suggested changes, or new options available to you. And, we will contact you to seek your approval of the changes requested prior to your next survey launch.
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Email Deliverability: SPF, DKIM, and DMARC
Most accounts have their LoyaltyLoop service configured to send survey invitation emails and related service emails from an email address of a person at your company domain (e.g. person@mycompany.com). This makes your LoyaltyLoop emails more ...
Adding LoyaltyLoop Widgets and Ticket Insights to Autotask
If you are using LoyaltyLoop with Autotask, follow these steps to add LoyaltyLoop Dashboard Tabs and LoyaltyLoop Ticket Insights to Autotask. These instructions can be found on our website here. Enable Widgets and Insights in LoyaltyLoop: NOTE: The ...
Quickbooks Online (QBO) Integration
If you use Quickbooks Online (QBO) to run your business and you keep track of customer details, LoyaltyLoop now offers a direct integration with Quickbooks to simplify and automate your customer feedback and review process, which also allowing you to ...
Can I use LoyaltyLoop to send out an eblast/newsletter to my customers?
LoyaltyLoop is not designed as a marketing email tool where you can send newsletters, announcements, and other general marketing email communications to any contact. LoyaltyLoop is designed to engage your customers to give your feedback, and it ...
ActivePOS - Export Guide
This document will show how to set up a report template in Activity POS that can be exported for the LoyaltyLoop service. From the Home Screen click on Marketing found at the left hand side. When the Marketing menu appears click on Marketing found ...